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MFPG PRIVACY & YOU

At Murrayville Family Practice group [MFPG] we understand the importance of privacy and the protection of our patients’ personal information.  MFPG has always placed the highest value on ensuring the confidentiality of the patient’s personal information trusted to us.

Your Consent

When you provide personal information, you agree and consent that MFPG may collect, use and disclose your personal information in accordance with MFPG Privacy Policy. You’re free to a withdraw your consent.  However if you choose not to provide us with consent to collect, use or disclose personal information, we may not be able to offer the healthcare services required for your ongoing longitudinal care. We will inform you how the withdrawal of consent will affect your receiving healthcare from MFPG and the community around you.

Accuracy and Retention

MFPG endeavours to ensure that your personal information is as accurate as necessary and generally retains personal information as long as is required by the College of Physicians and Surgeons of B.C. (CPSBC)  in order to fulfill the purposes for which it was originally collected.

Protection of Personal Information

MFPG endeavors to maintain appropriate physical, procedural, and technical security with respect to its offices and information storage facilities.

Access to your Personal Information

MFPG endeavors to provide access to personal information within a reasonable time and no later than 30 days from the date of your request. MFPG may decline to provide access to personal information in certain limited circumstances

When the MFPG may disclose your personal information

MFPG will only disclose your personal information in accordance with the MFPG Privacy Policy. MFPG may, collect, use and disclose personal information to confirm or support your healthcare needs with third parties, including:

  • Medical Specialists, both in the community and the hospital
  • Accredited diagnostic facilities, including but not limited to Medical Imaging and Clinical Laboratory Services
  • Third Party Insurers, who have received your prior approval
  • Worksafe B.C. adjustors, where you have authorized the release of information
  • ICBC claims adjustors, where you have authorized the release of information

MFPG does not engage in any commercial use of your information.

Resolving you Privacy Concerns

In the event of questions about MFPG’s collection, use or disclosure of personal information please contact us at 1-604-533-1140.