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Murrayville Family Practice Group COVID-19 Update
March 25, 2020

COVID-19 UPDATE

We are closely tracking news and health implications of COVID-19 (coronavirus).

Helpful resources:

http://www.bccdc.ca/health-info/diseases-conditions/covid-19

https://www.healthlinkbc.ca/

https://www.theguardian.com/commentisfree/2020/mar/02/stop-a-worry-becoming-catastrophic-how-to-talk-to-your-kids-about-the-coronavirus

AVOIDING IN-PERSON VISITS TO CLINIC and USE OF “TELEHEALTH” PHONE AND VIDEO APPOINTMENTS

Due to the provincial calls for social distancing we are making immediate changes to how patients are seen at MFPG. Almost all currently booked appointments are PHONE/VIRTUAL appointments. Your MD/NP will call you around the same time your appointment is booked. You do not need to do anything except make sure you are by your phone at that time (please change your phone settings to accept “unidentified callers” as the call may come from a “blocked caller ID”). BUT – If your doctor or NP believes you must be seen in person, you will be booked and will be asked to call up to the office prior to your arrival as the door to our clinic is currently locked.

We are using a free, easy-to-use video platform for some visits (doxy.me). If you are booked for a video/virtual appointment, information will be given to you in advance of your appointment.

NOTE: At this time we are not booking regular physicals, driver’s test, well women exams or baby immunizations. Please check back frequently for more up to date information.

NEW APPOINTMENTS IF YOU ARE FEELING SICK OR HAVE CONCERNS ABOUT COVID-19 EXPOSURE

PLEASE do not come to the clinic. Our door is currently locked for the safety of our patients and employees. If you are feeling sick, or are worried about COVID-19 exposure, please call the office to book a “phone visit”. Once you speak to a doctor, NP or nurse about your symptoms, they will help you decide what the next steps are needed. We will be adhering to the screening guidelines provided by the BCCDC and Fraser Health.

 ****If you are having trouble breathing or are extremely unwell, you should seek emergency health services at a hospital or urgent care centre****

PRESCRIPTION RENEWALS

REMEMBER ALL PRESCRIPTION RENEWALS CAN be managed on line and via your pharmacy.

 SOCIAL DISTANCING

The most effective way to contain this virus is by limiting our public interactions. See this article from the Globe and Mail over the weekend: Shut it down: It’s time for Canada to get serious about social distancing. https://www.theglobeandmail.com/canada/article-coronavirus-pandemic-canada-needs-get-serious-about-social-distancing Social Distancing has proven to be the most effective method of slowing down the spread (flattening the curve) and is the best prevention advice we can offer our patients and their families. But don’t forget to also practice good hand hygiene, avoid going to work if you feel unwell and stay hydrated and get extra rest as needed.

The symptoms of COVID-19, are similar to other respiratory illnesses and include a dry cough, fever, tiredness and may involve difficulty breathing.

Ministry of Health Self Assessment Tool

As always, if you are experiencing an emergency (for example, problems breathing) please call 9-1-1.

If you have health concerns, call HealthLink BC at 8-1-1.

Stay healthy and safe,

The Physicians, Nurse Practitioners, RNs, MOAs and admin staff
Murrayville Family Practice Group